About Us - north9

Hi, We're north9

We're a team of really good marketers who love helping travel & hospitality companies grow. And we give all our profit to good causes.
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Self-confessed geeks, smart marketers and inventive creatives.

We build campaigns that get our clients found.

You get more customers.

We give 100% of our profits to educational charities.

We want to make a positive impact on the world with our work, and every client we work with contributes to that impact. Click below to learn more about our 100% mission.

Learn About 100%

Meet the Team

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Tom McLoughlin

Founder

Tom is here to steer the ship in the right direction, to ensure what we offer is best in class, and to keep clients and the team happy! Naturally, he loves to travel, but Honduras is a favourite destination after having spent a year there teaching after finishing school.

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Claire McLoughlin

Finance | Strategy | Operations

Claire’s role centres around the general administration of running the business, from finance and compliance to HR and day-to-day operations. Her current favourite holiday destination is France after several happy summers there with the family, but the best trip she’s ever been on was to Sri Lanka.

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Chris Parr

SEO | Operations | GEO

Chris is our client management and systems maintenance guy, with a whole load of SEO experience under his belt to boot. When he’s not running ultra marathons for fun, his favourite place to visit is Iceland, full of beautiful mountains, beaches, and glaciers.

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Connor Handley

Dev | Design

Connor helps our clients build shiny new websites, along with facilitating the SEO team’s needs by providing development support and maintenance on all our clients’ sites. He’s yet to travel as much as he’d like, but is dreaming of trips to Iceland, Italy and one day maybe even Japan.

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Ben Brook

Email | Strategy | Growth

Ben helps us and our clients generate leads through email marketing and paid social media, as well as driving growth for our internal brands and developing new ideas to create revenue and stability for the business. His favourite travel destination so far has been Thailand, as when it comes to planning a holiday, the hotter, the better!

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Amelia Selby

PR | Impact | Partnerships

Amelia leads our PR activity – gaining links to top publications through creative campaigns, press releases, PR stunts, social media, newsjacking, and more. The country that has her heart is India – diverse scenery, incredible people and the food is to die for!

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Ella Whitehead

Content | Email | People

Ella is known for ‘having her fingers in many pies’ across the company, working with the content, email, and links teams. Somewhere that she could visit over and over again is New York, but California is the next spot on her bucket list.

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Kerri Katz

SEO | GEO | Strategy

Kerri is here to lead the SEO team, managing the design and implementation of SEO strategies to help our clients grow their businesses. She was born (and spent her first 24 years) in South Africa and it will always be her favourite country, one that she recommends everyone should visit.

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Luiza Antunes

SEO | PPC | Strategy

Luiza’s role is client management on the SEO & PPC front, drawing on her extensive digital marketing experience. She’s been to over 50 countries and has also been a travel blogger for over 10 years, so she’s not only an SEO expert, but a destination one as well!

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Alex Marland

Sales | Performance

Alex finds and facilitates our new client relationships, chatting with business owners and founders and finding out all their business aches and pains with the goal of helping them. When it comes to travel, France is a top pick, especially the Alps.

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Tim Hayhurst

Design | Videography

Tim creates everything from branding to e-books, brochures to social assets and all the bits that go in between. He manages design client communication and solves problems using design thinking. Travel-wise, he loves beautiful beaches and sea swimming, with as many palm trees as possible.

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Julia Dakin

Links

Julia builds backlinks and prospects for travel and growth agencies by finding high-authority blogs and crafting pitches that highlight the unique value of her client’s content. Her favourite destinations she has been to so far include Vancouver for its breathtaking scenery and Paris for fashion and people-watching.

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Amelia Canty

Content

Amelia is part of the content team, creating everything from blog articles and landing pages to social media posts. She’s travelled a lot around Europe, but Ibiza will always have a special place in her heart as she’s been visiting the island for over 20 years.

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Chloe Robinson

SEO | GEO | PPC

Chloe’s role in the team is to create and implement SEO & PPC strategies to boost websites to the top of Google’s search results. Vancouver is her top travel destination, being the perfect blend of city and mountains.

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Alice Page

Content | PR | Social

Alice is a content writer, crafting articles and blog posts for a variety of internal and external sites, as well as supporting with social media. Her love of travel extends beyond work, having lived in Barcelona for two years and jetted off to as many destinations as possible on her travel bucket list.

Tom Suttill

SEO | GEO | PPC

Tom is part of the SEO Team, helping clients climb to the top of Google’s search results. Outside of work you’ll find him trail running in the Yorkshire Dales and his dream travel destination is Japan.

Milly Glover

Content

Milly is a member of the content team, working alongside Amelia and Alice.
A keen traveller herself, Porto tops her list of favourite European cities thanks to its rich history and welcoming atmosphere. Milly’s dream is to explore various Southeast Asian countries to experience their vibrant food scenes, diverse cultures, and breathtaking sights.

Chloe Patterson

Organic/Paid Social | Email

Chloe helps build your social presence with creative and engaging online content that builds brand awareness. Chloe joined the north9 team after a 5-month solo trip around Southeast Asia and Australia, which only made her want to see more of the world.

Our Approach. Your Results.

Performance Focused
66% average organic traffic improvements. 400% average email list growth. Often much more.
Travel & Hospitality Specialists
One industry. In-depth Knowledge. 15+ years experience.
Close Relationships
Relationships are key. We still work with our very first client and value the people we work with.

Our Values

Pursue Excellence

We strive to be the best we can be. We ensure the work we do reaches its potential. And we drive others to do the same.

Take Responsibility

We believe everyone is a leader. When we see something that needs doing, we take it upon ourselves to make sure it gets done. 

Be Human

We treat people as we would like to be treated. We’re not robots. We’re not corporate. We have empathy with others, keep things simple, and champion difference and equity.

As Seen In

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Avoid Guesswork. Make The Right Choice.

Don’t leave things to chance.

We’ve developed repeatable processes and systems that are proven to get results for companies in travel and hospitality.

Do you want someone doing something bespoke and new every time they start, figuring things out as they go along?

Or do you want someone who has figured out a system that gets results every time for businesses just like you?

Do you want to become our next case study?

Get Your Free Proposal
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The Ultimate Travel Marketing Playbook

We partnered with WTM London to produce a simple step-by-step playbook for travel businesses to apply the same tried and tested marketing methods that have helped hundreds of our travel clients grow.